FAQ

Frequently Asked Questions

What is MotivaFaith Apparel?

MotivaFaith Apparel is a faith-inspired streetwear brand rooted in purpose and identity. We create premium clothing and accessories designed to help you wear your faith boldly — every day, everywhere.

Where do you ship to?

We ship across the UK and internationally. Shipping times and costs vary by location and will be calculated at checkout.

How long will my order take to arrive?

As our products are made on demand, please allow 3–7 business days for production, plus your chosen shipping time. UK orders typically arrive within 5–10 business days from the order date.

Can I return or exchange my order?

Because our items are printed to order, we don't accept returns for change of mind. However, if your item arrives damaged or with a print defect, please contact us within 14 days and we'll make it right.

How do I know what size to order?

Each product page includes a size guide. We recommend checking it before ordering, as sizing can vary between styles. If you're between sizes, we generally suggest sizing up for a relaxed fit.

What payment methods do you accept?

We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay at checkout.

Can I change or cancel my order?

Orders are sent to production quickly, so changes or cancellations must be requested within 24 hours of placing your order. Contact us as soon as possible and we'll do our best to help.

How can I contact you?

You can reach us via the contact form on our website. We aim to respond to all enquiries within 1–2 business days.

What does MotivaFaith stand for?

MotivaFaith is built on the belief that faith should be lived out loud — not just on Sundays. Our designs are a daily reminder of purpose, identity, and the strength found in Christ.